Our experience and expertise is focussed on the following kinds of business process outsourcing:

    • Sales ledger management, including cash processing
    • Credit control, including cross border (export) credit control
    • Payroll and billing in the UK recruitment market

When consulting for you in any of these areas our approach is based on gaining a clear understanding of your business and your aims before applying our knowledge of the pitfalls and finesses of outsourcing these processes to third parties. We are as happy to work with you on a short-list of potential suppliers that you have already identified as we are to begin from a blank page.

If you are experiencing difficulties with a current service provider we recognise that the best resolution of such situations usually comes from fixing the problems rather than changing your supplier. Our aim is always to achieve this outcome unless the relationship with your provider has completely broken down.

A key element of outsourcing is the security and resilience of the data exchange process between your IT system and the service provider's. We work with associates who have particular experience and insight in this field to ensure that outsourcing does not create a weakness in your data management that could compromise your business.